Hospitality Operations Leader & Team Coach

Urban Air Adventure Parks; Town of Springfield (WI); On-site; USD 70,000 - 110,000; Full time

Job summary

A leading entertainment company in Springfield seeks an Assistant General Manager to provide overall leadership in operations, improve customer satisfaction, and maintain high service standards. Responsibilities include team development and ensuring operational excellence in a fast-paced environment. Ideal candidates should have over 3 years of supervisory experience in hospitality, excellent communication skills, and a passion for motivating others. Weekend and evening availability required.

Qualifications

• 3+ years’ supervisory or management experience required.
• Must have strong communication skills.
• Ability to pass a thorough background check.

Responsibilities

• Cultivate a team environment that provides exceptional customer service.
• Assist in hiring and retention of staff.
• Lead and influence staff to maximize customer satisfaction.

Skills

Experience in hospitality

Strong communication skills

Leadership and team development

Professional grooming and conduct

Ability to motivate others

Job description

A leading entertainment company in Springfield seeks an Assistant General Manager to provide overall leadership in operations, improve customer satisfaction, and maintain high service standards. Responsibilities include team development and ensuring operational excellence in a fast-paced environment. Ideal candidates should have over 3 years of supervisory experience in hospitality, excellent communication skills, and a passion for motivating others. Weekend and evening availability required.