Hospitality Operations Leader - Assistant General Manager

The h.wood Group; Los Angeles (CA); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Flexible time off

Health, dental, vision, and life ins.

Company dining discount

Full-time exempt position

Résumé du poste

The h.wood Group, a Los Angeles-based lifestyle and hospitality company, is seeking an Assistant General Manager to lead daily restaurant operations and deliver exceptional service. The role requires multi-tasking, strong knowledge of front and back of house, and a passion for fine dining.

Ideal candidates will have at least 3 years in a high-volume setting, hold a CA Manager Food Handlers Card and RBS training, and be 21 or older.

Qualifications

• Minimum of 3 years’ experience in a full-service, high-volume dining establishment.
• Must have CA Manager Food Handlers Card and Responsible Beverage Service Training.
• Must be 21+ years of age.
• Must be authorized to work in the United States.
• Must be able to manage multiple tasks in stressful environments.
• Strong knowledge of front and back house operations.
• Great decision making and organizational skills.
• Upbeat and energetic attitude.
• Responsible and trustworthy.
• Attentive to detail.

Responsabilités

• Manage day-to-day restaurant operations.
• Provide superior customer service to ensure customer satisfaction and retention.
• Respond to customer concerns efficiently and in a professional manner.
• Enforce and offer the best quality of products possible.
• Support restaurant standard practices such as P&L analysis and monthly inventory.
• Manage staff schedules based on forecast and performance measures.
• Evaluate staff performance and provide coaching to improve productivity.
• Act as a brand ambassador for the company.
• Ensure compliance of service and hospitality standards.
• Provide support to General Manager.
• Other tasks as assigned.

Connaissances

Experience 3+ years

Front & back of house

Multitasking under pressure

Decision making

Organizational skills

Energetic attitude

Attention to detail

Description du poste

The h.wood Group, a Los Angeles-based lifestyle and hospitality company, is seeking an Assistant General Manager to lead daily restaurant operations and deliver exceptional service. The role requires multi-tasking, strong knowledge of front and back of house, and a passion for fine dining.

Ideal candidates will have at least 3 years in a high-volume setting, hold a CA Manager Food Handlers Card and RBS training, and be 21 or older.