Hospitality Operations Lead — Assistant Manager

Guest Services, Inc.; Arlington (VA); On-site; USD 63,000 - 77,000; Full time

Job summary

Guest Services, Inc. in Arlington, VA is seeking an Assistant Food Service Manager to support unit operations, floor management, and team development.

The role involves overseeing food, beverage, equipment, and company initiatives while assisting the General Manager to ensure staff perform at a high level and deliver exceptional customer service. This position requires 1–2 years of related management experience, strong leadership, and a commitment to safety and quality.

Qualifications

• Minimum 1–2 years of experience in related management.
• Food Safety Certified a plus.
• Ability to organize and coordinate multiple priorities and work as a team leader.

Responsibilities

• Oversee unit operations and floor management, including planning and daily operations.
• Recruit, supervise, train, and schedule staff.
• Maintain accounting records, daily reports, and cash control; assist in managing P&L.
• Respond to customer inquiries and resolve complaints.
• Ensure a safe facility environment and adherence to standards.

Skills

Team leadership

Customer service

Operations planning

Budgeting

Staff training

Communication

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

POS system

Cash handling systems

Job description

Guest Services, Inc. in Arlington, VA is seeking an Assistant Food Service Manager to support unit operations, floor management, and team development.

The role involves overseeing food, beverage, equipment, and company initiatives while assisting the General Manager to ensure staff perform at a high level and deliver exceptional customer service. This position requires 1–2 years of related management experience, strong leadership, and a commitment to safety and quality.