Hospitality Operations Director - Guest Experience

Workstream; North Canton (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Chick-fil-A North Canton is seeking an Operating Director to lead the organization by casting vision, developing leaders and driving operational and cultural excellence to deliver exceptional guest experiences and sustainable business growth.

The role focuses on achieving KPI targets, maintaining service speed, upholding food safety standards, and fostering a high-performing team through training and mentorship. This is a premier leadership position for a locally owned restaurant network.

Job description

Chick-fil-A North Canton is seeking an Operating Director to lead the organization by casting vision, developing leaders and driving operational and cultural excellence to deliver exceptional guest experiences and sustainable business growth.

The role focuses on achieving KPI targets, maintaining service speed, upholding food safety standards, and fostering a high-performing team through training and mentorship. This is a premier leadership position for a locally owned restaurant network.