Hospitality & Office Services Lead

Williams Lea; Santa Monica (CA); On-site; USD 66,500 - 70,000; Full time

Benefits offered by this job

Various health insurance options

401k Retirement Savings Plan

Paid Time Off (PTO)

Life Insurance

Paid Parental Leave

Legal Assistance

Job summary

A leading business services provider is seeking a Hospitality/Office Services Supervisor in Santa Monica. This role involves overseeing operations, ensuring client satisfaction, and managing team performance. Ideal candidates should have at least 3 years of customer service experience, strong communication skills, and a bachelor's degree. This position offers a competitive salary and benefits including health insurance and a 401k plan.

Qualifications

• 3+ years in a customer service environment, preferably in legal or financial services.
• Experience in office support including admin tasks and facilities management.
• Understanding of USPS regulations and reprographics equipment.

Responsibilities

• Oversee operations to meet contract and client needs while supporting employees.
• Manage client relationships to ensure customer satisfaction.
• Drive continuous improvement and resolve client issues.

Skills

Customer service experience

Communication skills

Attention to detail

Microsoft Office skills

Education

Bachelor's degree or equivalent experience

Job description

A leading business services provider is seeking a Hospitality/Office Services Supervisor in Santa Monica. This role involves overseeing operations, ensuring client satisfaction, and managing team performance. Ideal candidates should have at least 3 years of customer service experience, strong communication skills, and a bachelor's degree. This position offers a competitive salary and benefits including health insurance and a 401k plan.