Hospitality Leader - Restaurant Service & Guest Experience

Red Robin; Elko (AL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Uncapped bonus program

Referral bonuses

Free shift meal

Job summary

Red Robin is hiring a Restaurant Service Manager to ensure smooth daily operations during shifts and to uphold our hospitality standards. You will lead a team, drive guest experience, and maintain brand integrity across service. This role offers growth opportunities and a comprehensive benefits package.

The ideal candidate brings strong leadership, 2+ years of managerial experience, and solid Excel/Workday proficiency to support a high-volume, guest-focused environment.

Qualifications

• Must be 21 years of age.
• 2 years of management experience.
• Open availability including nights, weekends, holidays.
• Strong communication and leadership skills.

Responsibilities

• Oversee day-to-day restaurant operations during shifts to ensure seamless service.
• Act as brand ambassador to uphold Red Robin standards and deliver unbridled hospitality.
• Motivate, develop and lead a team focused on execution, hospitality, and guest satisfaction.

Skills

Leadership

Hospitality

Communication

P&L knowledge

Team motivation

Team development

Tools

Excel

Outlook

Word

Workday

Aloha

NBO

HotSchedules

Job description

Red Robin is hiring a Restaurant Service Manager to ensure smooth daily operations during shifts and to uphold our hospitality standards. You will lead a team, drive guest experience, and maintain brand integrity across service. This role offers growth opportunities and a comprehensive benefits package.

The ideal candidate brings strong leadership, 2+ years of managerial experience, and solid Excel/Workday proficiency to support a high-volume, guest-focused environment.