Hospitality Ops Leader: Guest Experience & Growth

redrobin

Broomfield (CO)

On-site

USD 58,000 - 61,000

Full time

3 days ago
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Benefits offered by this job

Uncapped bonus program
Referral bonuses
Free shift meal
50% discount for family
Closed on Thanksgiving and Christmas
Growth opportunities

Job summary

Red Robin in Colorado is seeking a Restaurant Service Manager to lead day-to-day operations across shifts, upholding our hospitality standards and delivering memorable guest experiences.

The role offers a compensation range of 57,785 to 61,000 and an uncapped bonus program, plus referral bonuses, meals, and growth opportunities.

Qualifications include at least 2 years of management experience, 21+ years old, strong communication, P&L knowledge, and proficiency with Excel, Outlook and Word.

Qualifications

  • Must be 21 years of age.
  • Minimum 2 years of management experience.
  • Open availability including nights, weekends, and holidays.
  • Strong communication and leadership.
  • Strong P&L knowledge.
  • Ability to obtain required certifications/permits.
  • Proficient with Microsoft Excel, Outlook and Word.

Responsibilities

  • Oversee day-to-day restaurant operations during shifts.
  • Uphold brand standards and deliver exceptional hospitality.
  • Motivate and develop a passionate team focused on execution.
  • Collaborate with teams to drive guest satisfaction.

Skills

Management
Leadership
Communication
P&L knowledge
Excel/Outlook/Word
Reliable transportation

Tools

Workday
Aloha
NBO
Hotschedules

Job description

Red Robin in Colorado is seeking a Restaurant Service Manager to lead day-to-day operations across shifts, upholding our hospitality standards and delivering memorable guest experiences.

The role offers a compensation range of 57,785 to 61,000 and an uncapped bonus program, plus referral bonuses, meals, and growth opportunities.

Qualifications include at least 2 years of management experience, 21+ years old, strong communication, P&L knowledge, and proficiency with Excel, Outlook and Word.

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