Hospitality-Driven Restaurant Service Manager

redrobin

Lakewood (CO)

On-site

USD 58,000 - 61,000

Full time

3 days ago
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Benefits offered by this job

Uncapped bonus program
Referral bonuses
Free shift meal and 50% discount for (

Job summary

Red Robin is seeking a Restaurant Service Manager to oversee day-to-day operations across shifts and deliver unbridled hospitality. You will uphold our brand standards, creating memorable guest experiences and leading a team with excellence.

Ideal candidates bring 2 years of management experience, strong communication, and a solid understanding of P&L. Proficiency in Microsoft Excel, Outlook and Word is required, with availability including nights, weekends, and holidays.

Qualifications

  • Must be 21 years of age
  • 2 years of management experience
  • Open availability (including nights, weekends, holidays)
  • Reliable transportation
  • Strong communication and exceptional leadership skills. Ability to motivate, inspire, and develop a passionate team dedicated to execution, hospitality, and service
  • Strong P&L knowledge
  • Able to obtain required certifications/permits as required by state/local law
  • Working knowledge in Microsoft Excel, Outlook & Word

Responsibilities

  • Oversee day-to-day operations during shifts.
  • Uphold brand standards and deliver exceptional hospitality for Guests.
  • Lead and motivate a team to execute at a high level.
  • Develop and improve processes to enhance guest experiences.

Skills

Strong communication
Exceptional leadership
P&L knowledge
Excel/Outlook/Word

Tools

Workday
Aloha
NBO
Hotschedules

Job description

Red Robin is seeking a Restaurant Service Manager to oversee day-to-day operations across shifts and deliver unbridled hospitality. You will uphold our brand standards, creating memorable guest experiences and leading a team with excellence.

Ideal candidates bring 2 years of management experience, strong communication, and a solid understanding of P&L. Proficiency in Microsoft Excel, Outlook and Word is required, with availability including nights, weekends, and holidays.

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