Hospitality-Driven Restaurant Service Manager

redrobin; Appleton (WI); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Uncapped bonus

Referral bonuses

Free shift meal

50% family discount

Closed on Thanksgiving and Christmas

Growth opportunities

Job summary

Red Robin in Wisconsin is seeking a Restaurant Service Manager to oversee daily operations, drive guest hospitality, and uphold our brand standards. You will lead shifts, mentor the team, and ensure excellent execution across service, quality and safety.

The role offers uncapped bonuses, referral incentives, meal benefits, and strong growth opportunities within a high-volume restaurant environment.

Qualifications

• Must be 21 years of age or older.
• Minimum 2 years of management experience.
• Open availability including nights, weekends and holidays.
• Reliable transportation and strong leadership skills.
• Able to motivate and develop a high-performing team.
• Strong knowledge of P&L concepts and financials.
• Able to obtain required certifications/permits as required by state/local law.

Responsibilities

• Oversee day-to-day restaurant operations across shifts.
• Uphold brand standards and deliver hospitality-focused guest experiences.
• Lead, coach and develop team to execute service excellence.

Skills

Leadership

Communication

Motivation

P&L knowledge

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Red Robin in Wisconsin is seeking a Restaurant Service Manager to oversee daily operations, drive guest hospitality, and uphold our brand standards. You will lead shifts, mentor the team, and ensure excellent execution across service, quality and safety.

The role offers uncapped bonuses, referral incentives, meal benefits, and strong growth opportunities within a high-volume restaurant environment.