Restaurant Ops Leader & Guest Experience Champion

Red Robin; Goodyear (AZ); On-site; USD 55,000 - 71,000; Full time

Benefits offered by this job

Share in the financial success of your

Referral bonuses

Free shift meal and 50% discount onRed

Closed on Thanksgiving and Christmas

Growth opportunities

Job summary

Red Robin is hiring a Restaurant Assistant General Manager to partner with the Restaurant Managing Partner for seamless day-to-day operations and an unwavering commitment to hospitality and excellence.

As a Brand ambassador and true second in command, you uphold company standards, oversee cost centers, and create an unparalleled guest and team member experience. You will be a culture champion, drive continuous improvement, and lead a passionate team with strong leadership and P&L knowledge.

Qualifications

• Must be 21 years of age.
• 2 years of management experience.
• Open Availability (nights, weekends, holidays).
• Reliable transportation.
• Strong communication and exceptional leadership skills.
• Ability to motivate, inspire, and develop a passionate team.
• Strong P&L knowledge.
• Able to obtain required certifications/permits as required by state/local law.
• Working knowledge in Microsoft Excel, Outlook & Word.
• Preferred knowledge of local and State health codes.
• Experience with Workday, Aloha, NBO, and Hot schedules.
• Experience managing a team.

Responsibilities

• Partner with the Restaurant Managing Partner for seamless day‑to‑day operations.
• Uphold company standards and deliver hospitality excellence.
• Oversee cost centers and drive operational efficiency.
• Create an unparalleled guest and Team Member experience.
• Act as a culture champion and lead continuous improvement.

Skills

Leadership

Communication

P&L knowledge

Team development

Open availability

Mentoring

Motivation

Tools

Microsoft Excel

Outlook

Word

Workday

Aloha

NBO

Hot schedules

Job description

Red Robin is hiring a Restaurant Assistant General Manager to partner with the Restaurant Managing Partner for seamless day-to-day operations and an unwavering commitment to hospitality and excellence.

As a Brand ambassador and true second in command, you uphold company standards, oversee cost centers, and create an unparalleled guest and team member experience. You will be a culture champion, drive continuous improvement, and lead a passionate team with strong leadership and P&L knowledge.