Hospitality Leader & GM: Build Teams, Delight Guests

Carolina Hurricanes; Raleigh (NC); On-site; USD 75,000 - 105,000; Full time

Job summary

The Local is seeking a General Manager to lead front-of-house operations, elevate hospitality, and drive memorable guest experiences.

You will develop a strong team, mentor managers and hourly staff, oversee hiring, onboarding, scheduling, and performance, and partner with culinary leadership to maintain quality. This hands-on leader focuses on ownership and accountability in a welcoming neighborhood atmosphere.

You will engage with community partners and private events to grow the brand.

Qualifications

• Experience in leading front-of-house in a high-volume restaurant or hospitality operation.
• Proven ability to hire, develop, and retain strong teams.
• Strong budget management and P&L awareness.
• Commitment to guest satisfaction and safety standards.

Responsibilities

• Oversee FOH operations and guest experience.
• Lead hiring, onboarding, training, scheduling, and performance management.
• Partner with culinary leadership to ensure quality and presentation.
• Drive profitability while maintaining neighborhood hospitality and atmosphere.

Skills

Hospitality leadership

Team development

Hiring & onboarding

Budget & P&L

Guest experience

Operations management

Food safety

Event planning

Job description

The Local is seeking a General Manager to lead front-of-house operations, elevate hospitality, and drive memorable guest experiences.

You will develop a strong team, mentor managers and hourly staff, oversee hiring, onboarding, scheduling, and performance, and partner with culinary leadership to maintain quality. This hands-on leader focuses on ownership and accountability in a welcoming neighborhood atmosphere.

You will engage with community partners and private events to grow the brand.