Hospitality HR Coordinator: Onboarding & Support

DO & CO AG; New York (NY); On-site; USD 74,501,000 - 85,962,000; Full time

Benefits offered by this job

401K

Healthcare benefits (Medical, Dental &

Vision

Daily complimentary meals

Career development opportunities

International opportunities

Leading luxury hospitality industry

Job summary

DO & CO in New York is seeking a dynamic HR Coordinator to act as the main liaison between HR and staff. You will manage inquiries, support onboarding, leaves, terminations, and payroll tasks, while ensuring accurate HR records and compliance.

The role requires 1–3 years of HR experience, familiarity with HRIS/payroll systems (Ceridian/Dayforce preferred), and strong communication skills. Occasional travel and flexible shifts are part of the job.

Qualifications

• Bachelor’s degree in HR, business administration, or related field preferred.
• 1–3 years of HR experience in large or multi-unit organization.
• Solid understanding of HR policies, employment law, and HR best practices.
• Experience using HRIS and payroll systems; Ceridian/Dayforce experience preferred.
• High level of discretion and ability to maintain confidentiality of sensitive information.
• Strong organizational and time-management skills with keen attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience in the union environment, food service, hospitality, or airline industry is a plus.
• Bilingual Spanish is a plus.
• Willingness to travel occasionally between company locations.
• Flexibility to work different shifts, including nights, weekends, and holidays as needed.

Responsibilities

• Serve as the primary liaison between the HR department and employees, delivering exceptional service and hospitality to all staff members.
• Manage the HR inbox, phone lines, and mail; elevate inquiries to appropriate HR personnel when necessary.
• Respond to employee HR-related questions or direct them to the appropriate point of contact promptly.
• Support the entire employee lifecycle including onboarding, transfers, promotions, and terminations.
• Administer and respond to all unemployment claims, including requests for hearings and rebuttals.
• Ensure all termination-related paperwork is accurately completed and properly filed.
• Assist with tracking and correspondence related to employee Leaves of Absence and associated payments.
• Facilitate new hire onboarding, including completion of Form I-9 for employment eligibility verification.
• Process and respond to inquiries and documentation requests for Workers’ Compensation claims, employment verifications, wage verifications, national medical support notices, and legal subpoenas.
• Track HR vendor contracts and process invoices in collaboration with Accounts Payable.
• Maintain accurate and up-to-date employee records and HRIS data.
• Assist with timekeeping, attendance tracking, and payroll processing functions.
• Support compliance-related reporting and maintain required documentation.
• Provide general administrative support to the HR team and contribute to departmental projects.

Skills

HR experience

HR policies

Employment law

HRIS

Confidentiality

Organization

Communication

MS Office

Spanish (Bilingual)

Education

Bachelor’s degree in HR/Business Administration

Tools

Ceridian/Dayforce

Job description

DO & CO in New York is seeking a dynamic HR Coordinator to act as the main liaison between HR and staff. You will manage inquiries, support onboarding, leaves, terminations, and payroll tasks, while ensuring accurate HR records and compliance.

The role requires 1–3 years of HR experience, familiarity with HRIS/payroll systems (Ceridian/Dayforce preferred), and strong communication skills. Occasional travel and flexible shifts are part of the job.