Hospitality Host: Warm Welcomes & Smooth Seating

Cooper's Hawk Winery; Lansing (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

50% Dining & Carryout discount

40% Retail wine discount

401(k) Retirement Savings Plan

Health Insurance

Paid Time Off

Flexible Schedules

Employee Assistance Program

Education & Growth Programs

Referral Bonuses

Job summary

Cooper’s Hawk Winery is seeking a friendly Host to greet guests, manage reservations, and set up the host area with a welcoming, professional demeanor. You’ll contribute to a smooth dining flow and ensure every guest feels valued from arrival through seating.

Ideal candidates are at least 18 years old, have a passion for hospitality, and excel in fast-paced settings. Weekend and holiday availability is expected, with opportunities for growth and employee benefits offered by the team.

Qualifications

• A genuine love for hospitality and desire to create unforgettable experiences.
• Ability to work in a fast-paced environment with strong multitasking skills.
• Read, write, and understand English.

Responsibilities

• Greet guests with energy and enthusiasm from the first interaction.
• Answer guest phone calls with professionalism and hospitality.
• Follow checklists to set up the host area for a smooth shift.
• Maintain a professional image by adhering to appearance and behavior guidelines.
• Keep track of table flow and dining room pacing to deliver an excellent guest experience.
• Support team members to help the team shine.

Skills

Hospitality mindset

Multitasking

Team communication

English literacy

Job description

Cooper’s Hawk Winery is seeking a friendly Host to greet guests, manage reservations, and set up the host area with a welcoming, professional demeanor. You’ll contribute to a smooth dining flow and ensure every guest feels valued from arrival through seating.

Ideal candidates are at least 18 years old, have a passion for hospitality, and excel in fast-paced settings. Weekend and holiday availability is expected, with opportunities for growth and employee benefits offered by the team.