Guest Experience Host - Warm Welcomes & Seamless Seating

Cooper's Hawk Winery; Merrillville (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

50% Dining & Carryout Discount

40% Retail Wine Discount

20% Retail & Private Events Discount

Monthly Wine Tasting for Two

Medical & Dental Insurance

Job summary

Cooper’s Hawk Winery is seeking a friendly Host to set the tone for guest experiences in our dining areas. You will greet guests, manage reservations, and ensure smooth table flow while maintaining a polished, professional appearance.

Ideal candidates enjoy hospitality, work well in fast-paced settings, and can lift up to 40 pounds. Weekend availability and strong teamwork are essential to shine in this role.

Qualifications

• At least 18 years of age.
• Love for hospitality and creating memorable guest experiences.
• Comfort working in a fast-paced environment.
• Ability to lift up to 40 pounds and stand for extended periods.
• Willingness to work weekends and holidays.
• Clear communication and teamwork.

Responsibilities

• Greet guests with energy and enthusiasm from the first interaction.
• Answer guest phone calls with professionalism and hospitality.
• Follow checklists to set up the host area for a smooth shift.
• Maintain a professional image by adhering to appearance and behavior guidelines.
• Keep track of table flow and dining room pacing to deliver an excellent guest experience.
• Communicate with Managers and Team Members to keep service moving smoothly.

Skills

Hospitality mindset

Fast-paced environment

Team player

English literacy

Physical ability

Weekend availability

Job description

Cooper’s Hawk Winery is seeking a friendly Host to set the tone for guest experiences in our dining areas. You will greet guests, manage reservations, and ensure smooth table flow while maintaining a polished, professional appearance.

Ideal candidates enjoy hospitality, work well in fast-paced settings, and can lift up to 40 pounds. Weekend availability and strong teamwork are essential to shine in this role.