Guest Experience Host - Hospitality, Wine & Service

Cooper's Hawk Winery and Restaurants; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

50% Dining and Carryout Discount

40% Retail Wine Discount

Monthly Wine Tastings for Two

Medical, Dental, Vision, Telehealth

401k with Company Match

Paid Time Off and Flexible Schedules

Early Pay Access

Wellness and Mental Health Support

Wine and Culinary Education

Career Growth Flight Plan

Team Member Rewards, Milestone Recogn.

Job summary

Cooper’s Hawk Winery and Restaurants is seeking aHost to set the tone for a memorable guest experience. You will greet guests with warmth, manage seating flow, and assist with reservations to create smooth service.

Ideal candidates are 18+, thrive in a fast-paced setting, and demonstrate reliability, teamwork, and a passion for hospitality. Weekly weekend shifts and flexible scheduling are common, with opportunities to grow within a renowned wine-and-restaurant concept.

Qualifications

• Must be at least 18 years old.
• High level of hospitality and guest-service focus.
• Strong multitasking abilities in a fast-paced environment.
• Excellent communication and teamwork.
• Ability to read, write, and understand English.

Responsibilities

• Greet guests with energy and enthusiasm from first contact.
• Answer guest calls and assist with reservations with professionalism.
• Set up the host area according to checklists for a smooth shift.
• Maintain a professional image and adhere to appearance guidelines.
• Manage seating flow to minimize wait times and bottlenecks.

Skills

Guest service

Communication

Multitasking

Teamwork

English proficiency

Physical stamina

Job description

Cooper’s Hawk Winery and Restaurants is seeking aHost to set the tone for a memorable guest experience. You will greet guests with warmth, manage seating flow, and assist with reservations to create smooth service.

Ideal candidates are 18+, thrive in a fast-paced setting, and demonstrate reliability, teamwork, and a passion for hospitality. Weekly weekend shifts and flexible scheduling are common, with opportunities to grow within a renowned wine-and-restaurant concept.