Hospitality Host: Elevate Guest Experience & Wine Insight

Cooper's Hawk Winery and Restaurants; Burr Ridge (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

50% Dining and Carryout discount

40% Retail Wine discount

20% Private Events discount

Monthly Wine Tasting for Two

Job summary

Cooper's Hawk Winery and Restaurants is seeking a Host to welcome guests with energy and enthusiasm, manage seating flow, and assist with reservations and front-of-house tasks. You will help maintain a smooth dining room operation and provide a warm, knowledgeable guest experience.

Ideal candidates are 18+, love hospitality, thrive in a fast-paced environment, and can lift up to 40 pounds. Weekend and holiday availability is required, with a focus on clear communication within the team.

Qualifications

• Requires strong customer service and hospitality mindset.
• Able to communicate warmly and clearly with guests.

Responsibilities

• Greet guests with energy and enthusiasm from the first interaction.
• Answer guest phone calls with professionalism and hospitality.
• Set up the host area for a smooth shift following checklists.
• Maintain a professional image by adhering to appearance and behavior guidelines.
• Keep track of table flow and dining room pacing to ensure a great guest experience.

Skills

Customer service

Hospitality

Job description

Cooper's Hawk Winery and Restaurants is seeking a Host to welcome guests with energy and enthusiasm, manage seating flow, and assist with reservations and front-of-house tasks. You will help maintain a smooth dining room operation and provide a warm, knowledgeable guest experience.

Ideal candidates are 18+, love hospitality, thrive in a fast-paced environment, and can lift up to 40 pounds. Weekend and holiday availability is required, with a focus on clear communication within the team.