Hospitality GM: Lead Guests, Team & P&L Growth

Seva Hospitality; Sidney (OH); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee hotel discounts across Seva/H

Flexible scheduling

Career growth opportunities

Collaborative team culture

Job summary

Seva Hospitality is seeking a General Manager to lead one property, fostering a guest-centric culture and strong team leadership. You will own the full P&L, drive revenue, ensure brand standards, and manage a diverse team across departments.

The role requires 3–5 years as GM/AGM, proven P&L success, and experience with PMS. A hands-on leader with flexible shifts will thrive in this environment with potential career growth.

Qualifications

• 3–5 years of experience as GM or AGM in a branded or independent hotel environment.
• Proven track record of managing P&L, driving revenue growth, and maintaining guest satisfaction.
• Strong leadership and team development across departments in full-service or select-service hotels.
• Proficiency with hotel property management systems (PMS); franchise brand experience preferred.
• Flexible, hands-on leadership with ability to work across shifts and be on-call.
• Excellent communication, organizational, and decision-making skills.

Responsibilities

• Lead all hotel operations: front desk, housekeeping, F&B where applicable, maintenance, and sales.
• Own the property P&L, manage revenue, expenses, labor costs, and capex to targets.
• Recruit, onboard, and develop a high-performing team with accountability and hospitality.
• Drive revenue through pricing strategy, occupancy management, and local market awareness.
• Ensure brand compliance and lead quality audits and inspections.
• Build relationships with guests, local partners, and vendors.
• Analyze performance reports to identify opportunities and address gaps.
• Champion safety, cleanliness, and local/brand standards compliance.

Skills

P&L management

Revenue growth

Leadership

Guest relations

Communication

Tools

PMS software

Job description

Seva Hospitality is seeking a General Manager to lead one property, fostering a guest-centric culture and strong team leadership. You will own the full P&L, drive revenue, ensure brand standards, and manage a diverse team across departments.

The role requires 3–5 years as GM/AGM, proven P&L success, and experience with PMS. A hands-on leader with flexible shifts will thrive in this environment with potential career growth.