Hotel GM - Operations Leader & Guest Experience

PM Hotel Group; Nashville (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hotel discounts

Food & Beverage discounts

Job summary

PM Hotel Group is seeking a General Manager to oversee all aspects of hotel operations in Nashville. The role emphasizes leadership, strategic planning, and a strong focus on guest satisfaction and financial performance.

You will lead staff by example, embody company culture, and drive teamwork, morale, and retention while ensuring compliance with safety and regulatory standards. Excellent pay and employee discounts are provided.

Qualifications

• Bachelor’s degree in Business Management or Hotel Management or equivalent experience.
• Minimum of five years of varied management experience in the hotel industry.
• Fluency in English (speaking, reading, understanding).
• Familiar with OSHA, local health dept regulations and current laws governing hazardous substances.

Responsibilities

• Monitor the full range of operations and financial performance of the hotel while providing operational guidance to leaders and team members.
• Ensure the financial success of the hotel by managing expenses, controlling labor costs, and assuming overall responsibility for revenue management.
• Confer with administrative personnel to review activity, operating and sales reports to determine changes in programs and/or operations.
• Seek out critical information on market trends, segment behavior, and other data to make informed decisions and remain ahead of the pack.
• Develop and supervise programs that promote a positive work environment for all associates while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations.
• Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of ongoing maintenance of facilities and equipment.
• Ensure all hotel policies and procedures are fully implemented in all departments, including safety, emergency guidelines, etc.

Skills

Leadership

Strategic planning

English language proficiency

Hotel management knowledge

Education

Bachelor’s degree in Business Management or Hotel Management

Job description

PM Hotel Group is seeking a General Manager to oversee all aspects of hotel operations in Nashville. The role emphasizes leadership, strategic planning, and a strong focus on guest satisfaction and financial performance.

You will lead staff by example, embody company culture, and drive teamwork, morale, and retention while ensuring compliance with safety and regulatory standards. Excellent pay and employee discounts are provided.