Hospitality GM: Guest Experience & Operations Leader

Urban Air Adventure Parks; Glenview (IL); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Bonus potential

Job summary

Urban Air Adventure Parks seeks a General Manager in Glenview to lead a vibrant team ensuring exceptional guest experiences while driving operational and financial success. This role focuses on mentoring staff, maintaining a positive atmosphere, and implementing effective strategies for team development and customer satisfaction.

Qualified candidates should possess significant experience in hospitality and facility management, demonstrate strong communication skills, and inspire enthusiasm in their team. This position is vital in promoting a fun and rewarding culture for both staff and guests.

Qualifications

• 3+ years of experience in Facility Operations & Management required.
• Professional grooming and conduct must be constantly displayed.
• Ability to enthusiastically interact with others.

Responsibilities

• Hire, train, and mentor the staff to develop their skills.
• Maintain a safe, clean, and secure environment for guests and staff.
• Analyze financial reports to grow revenue and control expenses.

Skills

Strong character and good judgment

Experience in hospitality

Strong communication skills

Intermediate computer skills – Microsoft Office

Motivational and positive attitude

Job description

Urban Air Adventure Parks seeks a General Manager in Glenview to lead a vibrant team ensuring exceptional guest experiences while driving operational and financial success. This role focuses on mentoring staff, maintaining a positive atmosphere, and implementing effective strategies for team development and customer satisfaction.

Qualified candidates should possess significant experience in hospitality and facility management, demonstrate strong communication skills, and inspire enthusiasm in their team. This position is vital in promoting a fun and rewarding culture for both staff and guests.