Hospitality General Manager: Lead Ops & Guest Delight

Aimbridge Hospitality; Florence (KY); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Income

401k Retirement Plan

Paid Time Off

Employee Assistance Program

Life and AD&D Insurance

Job summary

Aimbridge Hospitality is seeking a General Manager for its Florence, KY property to lead daily operations, drive revenue, control costs, and ensure top-level guest service. You will manage budgets, sales initiatives, and reporting while building a strong leadership team.

The role requires a proven track record in hotel leadership, a passion for hospitality, and the ability to collaborate with owners and local partners to meet financial and service objectives.

Qualifications

• 6+ years in hotel operations or equivalent experience.
• 4-year degree with 4–5 years related experience or 2-year degree with 5–6 years.

Responsibilities

• Lead hotel operations to maximize revenue and guest satisfaction.
• Develop sales plans and manage budgets for optimal profitability.
• Oversee reporting and analytics to drive smart decisions.
• Resolve guest issues promptly with a service-first mindset.
• Inspire and coach team members to deliver exceptional service.
• Build relationships with owners, community and stakeholders.

Skills

Revenue growth

Sales strategy

Systems mastery

Guest experience

Team leadership

Stakeholder relations

Education

4-year degree

2-year degree

Tools

Property systems

Job description

Aimbridge Hospitality is seeking a General Manager for its Florence, KY property to lead daily operations, drive revenue, control costs, and ensure top-level guest service. You will manage budgets, sales initiatives, and reporting while building a strong leadership team.

The role requires a proven track record in hotel leadership, a passion for hospitality, and the ability to collaborate with owners and local partners to meet financial and service objectives.