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Job summary
A hotel management company in Parsippany-Troy Hills, New Jersey, is seeking a Front Office Associate to provide exceptional service to guests. You will handle checking guests in and out, manage cash transactions, and ensure all reservations are processed effectively. The ideal candidate is knowledgeable about hotel rates and procedures and able to manage special requests. This role requires strong communication skills and attention to detail.
Responsibilities
Greet guests professionally and check them in and out of the hotel.
Manage cash handling and process various payments.
Have complete knowledge of Front Office systems and procedures.
Review reservations and manage special requests effectively.
Take same day reservations efficiently.
Job description
A hotel management company in Parsippany-Troy Hills, New Jersey, is seeking a Front Office Associate to provide exceptional service to guests. You will handle checking guests in and out, manage cash transactions, and ensure all reservations are processed effectively. The ideal candidate is knowledgeable about hotel rates and procedures and able to manage special requests. This role requires strong communication skills and attention to detail.