Hospitality Front Desk Concierge

Hei Hotels Inc.; San Diego (CA); Presencial; USD 33.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free lunch

Discounted parking

Descripción de la vacante

HEI Hotels and Resorts is seeking a Front Desk Agent for Wyndham San Diego Bayside in San Diego, CA. You will assist guests with arrival and departure, manage registrations, and provide accurate information on local attractions and hours of operation.

The role emphasizes friendly service, effective communication, and the ability to handle cash and guest accounts. Hotel experience is preferred, with opportunities to contribute to a welcoming guest experience.

Formación

• Hotel experience preferred.
• Proficient in basic math using a calculator.
• Strong communication and customer service skills.
• Ability to input information accurately in a computer system.
• Ability to handle cash and credit card transactions.

Responsabilidades

• Greet guests and check in/out at the front desk.
• Input guest data, verify room charges and currency.
• Handle cash, make change, and post charges.
• Answer phones promptly with clear, friendly communication.
• Resolve guest concerns and negotiate solutions.
• Maintain calm during busy periods and emergencies.

Conocimientos

Hotel experience

Customer service

Communication

Mathematical calculations

Cash handling

Herramientas

Calculator

Computer system

Descripción del empleo

HEI Hotels and Resorts is seeking a Front Desk Agent for Wyndham San Diego Bayside in San Diego, CA. You will assist guests with arrival and departure, manage registrations, and provide accurate information on local attractions and hours of operation.

The role emphasizes friendly service, effective communication, and the ability to handle cash and guest accounts. Hotel experience is preferred, with opportunities to contribute to a welcoming guest experience.