Hospitality Front Desk Agent - Flexible Schedule

Stonebridge; Ocean City (MD); On-site; USD 23,000 - 25,000; Part time

Job summary

Stonebridge in Ocean City, Maryland is seeking a friendly Guest Service Agent for the swing shift to ensure smooth check-in and check-out, accurate guest records, and a high level of front-desk service.

Responsibilities include greeting and registering guests, verifying payment methods, posting charges, coordinating with housekeeping, handling reservations, and answering questions about hotel services and local options.

Qualifications

• Experience at a hotel front desk or guest service role preferred.
• Proficient with property management systems and basic office software.

Responsibilities

• Greet, register, and assign rooms to guests on arrival.
• Verify guest credit and establish payment methods.
• Keep accurate records of room availability and guest accounts.
• Compute bills, collect payments, and make change.
• Coordinate with housekeeping and maintenance to address issues.
• Make and confirm reservations for guests.
• Answer inquiries about hotel services and local options.

Skills

Guest service

Customer communication

Cash handling

PMS familiarity

Organizational skills

Independent work

Tools

Property management system

Job description

Stonebridge in Ocean City, Maryland is seeking a friendly Guest Service Agent for the swing shift to ensure smooth check-in and check-out, accurate guest records, and a high level of front-desk service.

Responsibilities include greeting and registering guests, verifying payment methods, posting charges, coordinating with housekeeping, handling reservations, and answering questions about hotel services and local options.