Hospitality Field Operations Leader

Legacy Management; Mesa (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Legacy Management is seeking a Field Support Manager to assist General Managers across multiple hotel locations. This hands-on role requires frequent travel and the ability to oversee front desk, housekeeping, maintenance, laundry and other hotel operations to uphold guest satisfaction and brand standards.

The ideal candidate leads by example, recruits and trains staff, enforces safety and compliance, and drives performance through payroll, inventory, and service excellence while maintaining

Qualifications

• Basic computer skills (MS Office).
• Strong written and verbal communication.
• Excellent organizational and multitasking abilities.
• Attention to detail and problem solving.
• Understanding of basic engineering and maintenance principles.
• Reliable, professional work ethic.

Responsibilities

• Lead by example in delivering guest service and maintaining standards across occupancy levels.
• Conduct daily room inspections and ensure cleanliness, safety and security.
• Recruit, hire, train, and supervise hotel employees and communicate expectations.
• Ensure safety, regulatory compliance, and manage audits and cash handling.

Skills

Computer literacy

Communication skills

Organizational skills

Attention to detail

Engineering & maintenance basics

Reliability

Education

Bachelor’s degree or equivalent experience

Job description

Legacy Management is seeking a Field Support Manager to assist General Managers across multiple hotel locations. This hands-on role requires frequent travel and the ability to oversee front desk, housekeeping, maintenance, laundry and other hotel operations to uphold guest satisfaction and brand standards.

The ideal candidate leads by example, recruits and trains staff, enforces safety and compliance, and drives performance through payroll, inventory, and service excellence while maintaining