Hospitality Experience Ambassador

Another Star; Seattle (WA); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

Basic benefits

Meal and coffee on shift

Employee Assistance Program

Discounted hotel rooms

Job summary

citizenM Seattle is seeking energetic ambassadors to redefine hospitality. You’ll welcome guests, assist with self check-in, and craft local food and beverages while maintaining cleanliness across living spaces and canteen.

You’ll act as a versatile concierge, share city tips, and support guests with facility requests. A positive attitude and strong English skills are essential for success in this dynamic role.

Qualifications

• A genuine touch: Treat all people as you would treat your best friends.
• A passionate attitude: Be optimistic and positive. You like to surprise and make people smile.
• A United States citizen, or have the appropriate authorization to be able to work in the United States (we cannot facilitate visas or work permits).
• Able to travel for training purposes. See list of acceptable identification documents for travel in the US here.

Responsibilities

• Making sure everyone gets a warm welcome as soon as they walk in.
• Helping guests at the self check-in kiosks (we have no reception desk).
• Preparing and serving hot and cold local food.
• Being a kitchen hero - this means you'll be dishwashing, kitchen cleaning, food handling and cooking
• Brewing delicious coffee or mixing a signature cocktail.
• Being a secret concierge to the city, answering guests’ questions about the best places to visit, eat, shop or party.
• Maintaining the living room and the canteen clean, and arranging food displays for the following shift.
• Helping our guests with any requests or demands regarding our facilities.

Skills

Genuine touch

Passionate attitude

Fluent in English

Job description

citizenM Seattle is seeking energetic ambassadors to redefine hospitality. You’ll welcome guests, assist with self check-in, and craft local food and beverages while maintaining cleanliness across living spaces and canteen.

You’ll act as a versatile concierge, share city tips, and support guests with facility requests. A positive attitude and strong English skills are essential for success in this dynamic role.