Guest Experience Ambassador

Another Star; United States; On-site; USD 66,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K

Meal and coffee on shift

Employee Assistance Program

Property travel opportunities

Diversity & privacy embrace

Job summary

citizenM in Washington DC seeks personable ambassadors to join our hospitality team. You will welcome guests, assist with self check-in, prepare local food, dishwash, brew coffee or mix cocktails, and answer questions as a concierge for the city. Flex shifts include morning and evening, weekend availability required.

We hire for attitude over skills, offer competitive pay per hour, benefits, and opportunities to travel to other citizenM properties. Diversity and privacy policies are celebrated.

Qualifications

• Fluent English required.
• Attitude matters more than skills.
• Ability to multitask across guest services.

Responsibilities

• Welcome guests with a warm smile.
• Assist guests at self check-in kiosks.
• Prepare and serve local food.
• Dishwashing, kitchen cleaning and food handling.
• Brew coffee or mix cocktails.
• Act as a city concierge with local recommendations.
• Maintain common areas and food displays for shifts.
• Assist guests with facility requests.

Skills

Fluent English

Customer service

Hospitality

Multitasking

Communication

Job description

citizenM in Washington DC seeks personable ambassadors to join our hospitality team. You will welcome guests, assist with self check-in, prepare local food, dishwash, brew coffee or mix cocktails, and answer questions as a concierge for the city. Flex shifts include morning and evening, weekend availability required.

We hire for attitude over skills, offer competitive pay per hour, benefits, and opportunities to travel to other citizenM properties. Diversity and privacy policies are celebrated.