Guest Experience Maestro: Concierge, Barista & More

Another Star; Washington (District of Columbia); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

Dental and vision

401K

Stay discounts

Meals on shift

Employee travel opportunities

Employee assistance program

Job summary

citizenM is looking for a flexible, upbeat ambassador who can juggle customer service, reception, concierge, barista and kitchen tasks in Washington DC. You’ll be immersed in hospitality, greet guests warmly, assist with self check-in, serve local bites and coffee, and help guests with local recommendations.

No rigid box – bring your personality and a can-do attitude. Typical shifts are morning or evening, weekend availability is required.

Qualifications

• Fluent English required for guest interactions and team communication.
• A genuine, outgoing attitude with a passion for hospitality.
• Availability to work weekend shifts, mornings and evenings.
• US citizenship or valid work authorization for the United States.

Responsibilities

• Warmly welcome guests and assist with self check-in and inquiries.
• Prepare and serve hot/cold local food; brew coffee and cocktails as needed.
• Maintain cleanliness of lounges and kitchen area; support concierge tasks.
• Act as a city ambassador with local recommendations and guest support.

Skills

Customer service

Hospitality

Multitasking

English fluency

Job description

citizenM is looking for a flexible, upbeat ambassador who can juggle customer service, reception, concierge, barista and kitchen tasks in Washington DC. You’ll be immersed in hospitality, greet guests warmly, assist with self check-in, serve local bites and coffee, and help guests with local recommendations.

No rigid box – bring your personality and a can-do attitude. Typical shifts are morning or evening, weekend availability is required.