Hospitality-Driven Workplace Operations Lead

Affirm; San Francisco (CA); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Spending Wallets

Supportive Communities

Remote-first Workforce

Generous Time Off

Health Benefits

Mental Healthcare

Parental Leave

Away Days

Learning & Development

Job summary

Affirm is seeking a Workplace Specialist II to oversee daily operations at our San Francisco headquarters and ensure a welcoming, productive onsite experience. You will coordinate janitorial, HVAC, repairs, supplies, and events while serving as the primary on-site contact for building management and service requests.

You will manage vendor relationships, respond to workplace requests, and partner with the Workplace Manager on updates, activations, and cross-functional collaboration with

Qualifications

• 2+ years in workplace, facilities, hospitality, or related field.
• Experience in fast-paced hybrid/remote-first environments.
• Proficiency with Google Workspace and Slack.
• Experience coordinating vendors and project management.

Responsibilities

• Oversee day-to-day SF HQ operations including janitorial, HVAC, repairs, supplies, and events.
• Serve as the on-site contact for building management and service requests.
• Manage relationships with local vendors and monitor service quality.
• Respond to Workplace Support Portal requests and communicate updates.
• Partner with Workplace Manager on office updates, events, and activations.
• Collaborate with Security, IT, and Internal Events to deliver seamless on-site experiences.
• Maintain SF Office Guide and policies for employee use and navigation.

Skills

Hospitality mindset

Operational skills

Communication skills

Vendor management

Team collaboration

Problem solving

Tools

Google Workspace

Slack

Envoy

Notion

Zip

Canva

Job description

Affirm is seeking a Workplace Specialist II to oversee daily operations at our San Francisco headquarters and ensure a welcoming, productive onsite experience. You will coordinate janitorial, HVAC, repairs, supplies, and events while serving as the primary on-site contact for building management and service requests.

You will manage vendor relationships, respond to workplace requests, and partner with the Workplace Manager on updates, activations, and cross-functional collaboration with