Hospitality-Driven Retail Sales Pro

Macy's; Whitehall (Lehigh County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

401(k) match

Job summary

Macy's is seeking a Retail Selling Colleague to deliver outstanding shopping experiences through genuine hospitality and product knowledge. You will engage customers, understand their needs, and connect them with the right products and services, on the sales floor or in the fitting rooms.

This role emphasizes meeting daily sales goals, teamwork, and creating welcoming environments. You will help keep the store inviting, handle basic transactions, and contribute to loyalty program awareness with

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Ability to understand and communicate with customers and colleagues.
• Read and understand employment policies in English.
• Comfortable working on a team and independently.
• Strong customer-service orientation.

Responsibilities

• Greet customers and assess their needs, offering personalized recommendations.
• Maintain a clean, organized sales floor and fitting rooms.
• Help achieve daily sales goals through engaged selling.
• Support merchandise moves and price/signage updates.
• Close sales with a sincere thank-you and loyalty program overview.

Skills

Customer service

Communication

Sales goal attainment

Team collaboration

Adaptability

Technology proficiency

English literacy

Tools

Cash register

Handheld scanner

POS system

Job description

Macy's is seeking a Retail Selling Colleague to deliver outstanding shopping experiences through genuine hospitality and product knowledge. You will engage customers, understand their needs, and connect them with the right products and services, on the sales floor or in the fitting rooms.

This role emphasizes meeting daily sales goals, teamwork, and creating welcoming environments. You will help keep the store inviting, handle basic transactions, and contribute to loyalty program awareness with