Hospitality-Driven Retail Sales Pro

Macy's; Los Angeles (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

401(k) match

Paid time off

eight paid holidays

Job summary

Macy's in Los Angeles is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect customers with the right products and services, whether on the floor or in fitting rooms.

This role goes beyond cash register duties—you build relationships, drive sales, and contribute to a welcoming store environment by staying informed on trends and promotions.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Meet daily sales goal challenges.
• Enjoy meeting people and sharing information.
• Resourceful and eager to start a new venture and adapt to changing priorities.
• Work on your own but are great with team dynamics.
• Handle electronic devices including handheld equipment and POS systems.

Responsibilities

• Greet customers and build relationships to drive sales and loyalty.
• Maintain a clean, organized, and inviting sales floor and fitting rooms.
• Learn about new arrivals and top-sellers; execute promotions and pricing.
• Support merchandise moves and price updates as needed.
• Finish strong by explaining loyalty benefits and thanking customers.

Skills

Customer service

Hospitality

Teamwork

Communication

Tools

Cash register

Job description

Macy's in Los Angeles is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect customers with the right products and services, whether on the floor or in fitting rooms.

This role goes beyond cash register duties—you build relationships, drive sales, and contribute to a welcoming store environment by staying informed on trends and promotions.