Hospitality-Driven Retail Sales Pro

Macy's, Inc.; Fresno (CA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Job summary

Macy's, Inc. is hiring a Retail Selling Colleague to blend selling with genuine hospitality, understanding customer needs, and connecting them with the right products and services.

The role covers on the sales floor and fitting rooms, emphasizing warmth, product knowledge, and personal engagement to build trust and loyalty. Colleagues stay focused on meeting sales targets, maintaining a clean and inviting shopping space, and supporting teamwork.

Qualifications

• Customer-focused selling with genuine hospitality to create standout shopping experiences.
• Ability to understand customer needs and offer personalized product recommendations.
• Proactive engagement to meet daily sales goals and drive loyalty.

Responsibilities

• Assist customers on the floor and in fitting rooms, keeping spaces clean and inviting.
• Maintain knowledge of products, promotions, and store policies to educate customers.
• Support merchandising and pricing updates; help drive core selling behaviors.

Skills

Customer service

Sales

Communication

Team player

Education

High School Diploma

Tools

POS system

Cash register

Job description

Macy's, Inc. is hiring a Retail Selling Colleague to blend selling with genuine hospitality, understanding customer needs, and connecting them with the right products and services.

The role covers on the sales floor and fitting rooms, emphasizing warmth, product knowledge, and personal engagement to build trust and loyalty. Colleagues stay focused on meeting sales targets, maintaining a clean and inviting shopping space, and supporting teamwork.