Retail Sales Pro: Hospitality-Driven Customer Connector

Macy's; Florida; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, delivering memorable shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room.

Responsibilities include achieving sales goals, maintaining a welcoming environment, and supporting merchandise moves. The role emphasizes teamwork, customer focus, and accurate use of POS systems.

Qualifications

• Minimum of 1 year selling or customer service experience preferred.
• Able to communicate effectively with customers and colleagues.
• Flexible availability including weekends and holidays.
• Comfortable using electronic devices and cash registers.

Responsibilities

• Greet customers and build relationships to drive loyalty.
• Help maintain clean, organized, and inviting sales floor.
• Achieve daily sales goals through customer engagement and product knowledge.
• Assist with merchandise moves and pricing updates.
• End interactions by thanking customers and sharing loyalty program benefits.

Skills

Customer service

Communication

Teamwork

Tech-friendly

Tools

Cash register

POS systems

Job description

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality, delivering memorable shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room.

Responsibilities include achieving sales goals, maintaining a welcoming environment, and supporting merchandise moves. The role emphasizes teamwork, customer focus, and accurate use of POS systems.