Retail Sales Pro: Drive Sales with Warm Hospitality

Macy's, Inc.; Austin (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s, Inc. is seeking a Retail Selling Colleague to blend selling with genuine hospitality, delivering standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in fitting rooms.

The role emphasizes warmth, product knowledge, and a personal approach to turn visits into memorable moments while achieving selling targets and maintaining a welcoming environment.

Qualifications

• Flexible availability including days, evenings, weekends and holidays
• Read and understand employment policies and safety rules in English
• Excellent communication with customers and colleagues
• Ability to meet daily sales goals and work as part of a team
• Customer-focused with friendly, hospitable approach

Responsibilities

• Greet customers, understand their needs, and offer personalized product recommendations to drive sales
• Maintain a clean, organized sales floor and fitting rooms; assist with merchandise moves as needed
• Explain loyalty program benefits and ensure customers have what they need for a complete shopping experience
• Deliver genuine hospitality and build customer relationships to encourage repeat visits

Job description

Macy’s, Inc. is seeking a Retail Selling Colleague to blend selling with genuine hospitality, delivering standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in fitting rooms.

The role emphasizes warmth, product knowledge, and a personal approach to turn visits into memorable moments while achieving selling targets and maintaining a welcoming environment.