Retail Sales Pro: Create Warm, Customer-Driven Experiences

Macy's, Inc.; Sarasota (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discounts

Annual merit review

Employee Assistance Program

Job summary

Macy’s is seeking a Retail Selling Colleague to blend selling results with genuine hospitality, helping customers find the right products and services. You’ll work on the sales floor or in fitting rooms, offering personalized recommendations and building trust to inspire loyalty.

You’ll contribute to a welcoming environment while meeting performance goals and supporting store operations. This role emphasizes customer engagement, teamwork, and a proactive approach to providing exceptional

Qualifications

• Flexible availability including weekends.
• Must be able to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies in English.
• Comfortable using electronic devices and point-of-sale equipment.

Responsibilities

• Greet customers and build relationships to understand needs.
• Provide personalized recommendations and connect customers with products and services.
• Maintain a clean, organized, and inviting selling space on the floor and in fitting rooms.
• Achieve selling goals by engaging customers and promoting loyalty programs.
• Support merchandise moves, signage updates, and price changes as needed.

Skills

Customer service

Communication

Teamwork

Sales goals

Adaptability

Tools

Cash register

Handheld devices

Job description

Macy’s is seeking a Retail Selling Colleague to blend selling results with genuine hospitality, helping customers find the right products and services. You’ll work on the sales floor or in fitting rooms, offering personalized recommendations and building trust to inspire loyalty.

You’ll contribute to a welcoming environment while meeting performance goals and supporting store operations. This role emphasizes customer engagement, teamwork, and a proactive approach to providing exceptional