Hospitality-Driven Personal Banker

Next Frontier Capital; Akron (OH); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health insurance

On-site health centers

Retirement plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to welcome clients, service accounts, and promote banking solutions. The role emphasizes hospitality, technology usage, and collaborative teamwork to deliver outstanding client experiences.

You will assist with account openings, utilize Chase Mobile and online tools, and work with colleagues to meet clients’ financial goals. A strong customer-service mindset is essential to succeed in this position.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to greet clients and manage lobby flow.
• Open new accounts and service existing ones while following bank policies and regulatory requirements.
• Educate clients on day-to-day banking, mobile apps, online banking, and ATM services.
• Build relationships by listening, asking questions, and sharing product knowledge to meet client needs.
• Handle branch operations tasks, including cash devices like ATMs and vaults, per bank procedures.

Skills

Client service

Relationship building

Communication skills

Problem solving

Teamwork

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, service accounts, and promote banking solutions. The role emphasizes hospitality, technology usage, and collaborative teamwork to deliver outstanding client experiences.

You will assist with account openings, utilize Chase Mobile and online tools, and work with colleagues to meet clients’ financial goals. A strong customer-service mindset is essential to succeed in this position.