Hospitality-Driven Banker: Client Care & Solutions

Next Frontier Capital; Montclair (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup child-care

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences, build trusted relationships, and help clients achieve financial goals. You will greet clients, process new accounts, and educate customers on mobile and online banking tools, while collaborating with branch teammates to ensure seamless service.

The role emphasizes hospitality, product knowledge, and compliance with banking policies to support the branch's success and customer satisfaction.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Clear and polite communication to understand and help clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones in compliance with policies.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations and cash devices in accordance with policies.

Skills

Client service experience

Relationship building

Communication skills

Tech-savvy banking tools

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences, build trusted relationships, and help clients achieve financial goals. You will greet clients, process new accounts, and educate customers on mobile and online banking tools, while collaborating with branch teammates to ensure seamless service.

The role emphasizes hospitality, product knowledge, and compliance with banking policies to support the branch's success and customer satisfaction.