Hospitality-Driven GM | Lead People & Operations

Capstone Group; Charleston (WV); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Aggressive bonus plan

Advancement opportunities

Health, Dental, Life, Disability and V

Vision Insurance

401(k)

Team member discounts

Free meals

Paid vacation

Tuition reimbursement

Job summary

Capstone Restaurant Group in West Virginia is seeking a General Manager to lead restaurant operations with a focus on hospitality and people, supervising assistants and staff, and reporting to the District Manager. The GM will uphold Capstone values of People, Hospitality, and Integrity.

The role demands recruiting, marketing plan execution, training, and P/L oversight, while maintaining inventory and safety standards.

Qualifications

• 3-5 years management experience in a quick service/fast food dining concept.
• Financial/Analytical aptitude including planning, budgeting, scheduling, and P&L management.

Responsibilities

• Recruit and hire staff, as well as maintain a bench for future growth.
• Ensure all marketing plans are executed, including proper installation of POP and menu board elements.
• Ensure restaurant is staffed properly and Team Members are properly trained to do their jobs through effective use of training programs.
• Ensure the restaurant is open and fully operational during Business Hours as defined by the District Manager, Regional Director of Operations, and Operating Partner.
• Provide leadership by creating excitement, enthusiasm, a positive mental attitude, and commitment to company objectives.
• Ensure that correct inventory levels and all equipment is maintained in excellent condition through the use of approved vendors.
• Set an example by maintaining an excellent working knowledge and high level of proficiency in the performance of all phases of restaurant operations and technology.
• Supervise in accordance with established performance and operating policies as set out in the operations standards manual.
• Work with, develop, and motivate, Assistant Managers, Shift Leaders, and Team Members to perform up to their highest possible level of ability.
• Review preliminary P/L’s and forward all questions to your District Manager.
• Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all.

Skills

Leadership

Communication

Time management

Flexibility

Decision making under pressure

Job description

Capstone Restaurant Group in West Virginia is seeking a General Manager to lead restaurant operations with a focus on hospitality and people, supervising assistants and staff, and reporting to the District Manager. The GM will uphold Capstone values of People, Hospitality, and Integrity.

The role demands recruiting, marketing plan execution, training, and P/L oversight, while maintaining inventory and safety standards.