Hospitality-Driven General Manager | Growth & Ops

Capstone Group; Mount Carmel (TN); On-site; USD 46,000 - 53,000; Full time

Benefits offered by this job

Health, Dental, Life, Disability and V

401(k)

Team Member discount programs

Free Meals while working

Discounts for your Family

Paid Vacation

Tuition Reimbursement

Job summary

Capstone Restaurant Group is seeking a General Manager to oversee operations and lead a team focused on hospitality, people-first service, and integrity. You will report to the District Manager and supervise Assistant Managers, Shift Leaders, and Team Members, driving the business plan and standards.

The role requires 3-5 years of quick service management, strong financial acumen, and the ability to work flexible hours in a fast-paced environment with a focus on safety and guest satisfaction.

Qualifications

• 3-5 years management experience in a quick service/fast food dining concept.
• Financial/Analytical aptitude including planning, budgeting, scheduling, and P&L management.

Responsibilities

• Recruit and hire staff, as well as maintain a bench for future growth.
• Ensure all marketing plans are executed, including proper installation of POP and menu board elements.
• Ensure restaurant is staffed properly and Team Members are properly trained to do their jobs through effective use of training programs.
• Ensure the restaurant is open and fully operational during Business Hours as defined by the District Manager, Regional Director of Operations, and Operating Partner.
• Provide leadership by creating excitement, enthusiasm, a positive mental attitude, and commitment to company objectives.
• Ensure that correct inventory levels and all equipment is maintained in excellent condition through the use of approved vendors.
• Set an example by maintaining an excellent working knowledge and high level of proficiency in the performance of all phases of restaurant operations and technology.
• Supervise in accordance with established performance and operating policies as set out in the operations standards manual.
• Work with, develop, and motivate, Assistant Managers, Shift Leaders, and Team Members to perform up to their highest possible level of ability.
• Review preliminary P/L’s and forward all questions to your District Manager.
• Recognize and adhere to all HR, sanitation, safety and security policies and procedures to provide a safe and compliant environment for all.

Skills

Management experience

Budgeting

Scheduling

P&L management

Driver's license

Communication

Leadership

Flexible hours

Operations knowledge

Decision making

Conflict resolution

Urgency

Self-motivation

Organization & time management

Job description

Capstone Restaurant Group is seeking a General Manager to oversee operations and lead a team focused on hospitality, people-first service, and integrity. You will report to the District Manager and supervise Assistant Managers, Shift Leaders, and Team Members, driving the business plan and standards.

The role requires 3-5 years of quick service management, strong financial acumen, and the ability to work flexible hours in a fast-paced environment with a focus on safety and guest satisfaction.