Hospitality-Driven Branch Concierge

Capital One; Mattituck (NY); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Day 1 medical/dental/vision

Paid Time Off

Education Assistance

Matching 401(k) up to 7.5%

Paid Parental Leave

Mental Health support

Back-up Child/Elder Care

Job summary

Capital One in Mattituck, NY seeks a Branch Ambassador who blends hospitality with digital know-how. You’ll handle high-volume cash transactions with accuracy, educate clients on mobile banking, and connect customers with the right solutions in a friendly, human-centric space.

This role emphasizes a compliance-first mindset, flexible hours, and serving the community. We offer a comprehensive benefits package and a salary range of $51,542–$54,600, with opportunities for growth in a supportive,

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy and follow security and regulatory standards.
• Educate clients on mobile banking, remote deposit capture, and contactless payments to improve convenience and security.
• Act as a First-Line Consultant to identify client needs and pair them with digital tools or banking solutions.
• Greet customers and balance efficiency with the warmth of a community-focused partner.

Skills

Hospitality

Tech fluency

Precision & detail

Adaptability

Curiosity

Education

High school diploma

GED

Job description

Capital One in Mattituck, NY seeks a Branch Ambassador who blends hospitality with digital know-how. You’ll handle high-volume cash transactions with accuracy, educate clients on mobile banking, and connect customers with the right solutions in a friendly, human-centric space.

This role emphasizes a compliance-first mindset, flexible hours, and serving the community. We offer a comprehensive benefits package and a salary range of $51,542–$54,600, with opportunities for growth in a supportive,