Branch Hospitality & Digital Concierge

Capital One; Mattituck (NY); On-site; USD 52,000 - 55,000; Full time

Job summary

Capital One in Mattituck, NY is seeking a Branch Ambassador who blends hospitality with digital savvy. You’ll greet customers, process transactions, and guide clients through mobile banking and contactless payments, all while upholding security and accuracy. This full-time role offers flexible schedules, a supportive team, and benefits to support total wellbeing. Candidates should have at least 1 year in retail or customer service and 6 months cash handling; associate degree preferred.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.
• Associate’s degree (preferred).
• 2+ years of Retail or Customer-facing experience (preferred).

Responsibilities

• Handle high-volume cash transactions with accuracy and security compliance.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Listen actively to identify client goals and pair them with digital tools or banking solutions.
• Greet customers and maintain a welcoming, hospitality-focused environment.

Skills

Hospitality

Tech Fluency

Precision & Detail

Adaptability

Curiosity

Education

HS Diploma or GED

Associate’s degree

Tools

G-Suite

Job description

Capital One in Mattituck, NY is seeking a Branch Ambassador who blends hospitality with digital savvy. You’ll greet customers, process transactions, and guide clients through mobile banking and contactless payments, all while upholding security and accuracy. This full-time role offers flexible schedules, a supportive team, and benefits to support total wellbeing. Candidates should have at least 1 year in retail or customer service and 6 months cash handling; associate degree preferred.