Hospitality-Driven Branch Ambassador

Socket.dev; Mattituck (NY); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Day 1 coverage for Medical, Dental, V"

Paid Time Off

Education Assistance

Matching 401(k) contribution up to 7.5

Paid Parental Leave

Mental Health support

Back-up Child or Elder Care

And much more!

Job summary

Capital One in Mattituck, NY seeks a Branch Ambassador who blends hospitality with digital savvy to serve customers on-site. You’ll handle cash, explain mobile and contactless tools, and help clients reach their financial goals.

This role emphasizes a compliance-first culture, flexible scheduling, and community focus. The salary range for Mattituck is $51,542–$54,600 per year, with strong benefits and growth opportunities.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.
• Associate’s degree.
• 2+ years of Retail or Customer-facing experience.
• Proficient in G-Suite.

Responsibilities

• The Guardian of Trust & Accuracy: execute high-volume cash transactions with 100% accuracy and maintain compliance with security and regulatory standards.
• The Digital Concierge: educate clients on mobile banking, remote deposit capture, and contactless payments.
• The First-Line Consultant: identify client needs and pair them with digital tools or banking solutions.
• The Hospitality Lead: greet customers and balance efficiency with warmth in a high-volume space.

Skills

Hospitality Heart

Tech Fluency

Precision and Detail

Adaptability

Curiosity

Education

High School Diploma, GED, or Equivalent Certification

Associate’s degree

Tools

G-Suite

Job description

Capital One in Mattituck, NY seeks a Branch Ambassador who blends hospitality with digital savvy to serve customers on-site. You’ll handle cash, explain mobile and contactless tools, and help clients reach their financial goals.

This role emphasizes a compliance-first culture, flexible scheduling, and community focus. The salary range for Mattituck is $51,542–$54,600 per year, with strong benefits and growth opportunities.