Hospitality-Driven Branch Concierge

Capital One; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Education assistance

401(k) matching

Parental leave

Mental health support

Child/Elder care

Job summary

Capital One in Bogalusa area is seeking a Full Time Branch Ambassador who combines warm hospitality with digital banking know-how. You’ll greet customers, perform high-volume transactions with accuracy, and help clients navigate mobile tools.

You’ll educate customers on mobile banking, remote deposit, and contactless payments, identify their goals, and connect them with suitable banking solutions. The role offers a supportive team and growth opportunities.

Qualifications

• Hospitality mindset and customer-centric approach.
• Ability to learn digital tools and educate customers.
• Attention to detail in transactional work.
• Adaptability in a fluid branch environment.
• Curiosity to improve the customer journey.

Responsibilities

• Assist with high-volume, accurate cash transactions and compliance.
• Educate clients on mobile banking, remote deposit, and contactless payments.
• Act as a first-line consultant to match needs with digital tools.
• Provide warm, welcoming hospitality and community-focused service.

Skills

Hospitality

Tech Fluency

Attention to detail

Adaptability

Curiosity

Education

High School Diploma

GED

Associate's degree

Tools

G-Suite

Job description

Capital One in Bogalusa area is seeking a Full Time Branch Ambassador who combines warm hospitality with digital banking know-how. You’ll greet customers, perform high-volume transactions with accuracy, and help clients navigate mobile tools.

You’ll educate customers on mobile banking, remote deposit, and contactless payments, identify their goals, and connect them with suitable banking solutions. The role offers a supportive team and growth opportunities.