Hospitality-Driven Asset Protection Specialist

New Cannabis Ventures; Dracut (MA); Hybrid; USD 28,000 - 29,000; Full time

Job summary

Green Thumb Industries is seeking an Asset Protection Specialist to blend hospitality with safety leadership in a dispensary setting. You will greet guests, manage check-ins, and set a welcoming, compliant tone as the first point of contact.

The role emphasizes proactive safety, visible presence, and collaboration with store teams to protect guests and staff while delivering a concierge-style experience.

Qualifications

• At least one year of customer-facing or concierge experience strongly preferred.
• Familiarity with POS systems and/or compliance technology preferred.
• Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service.
• Meet the scheduling and availability requirements (varying shifts including mornings, days, nights, weekends).
• Must pass all required background checks including state-specific cannabis employment requirements.
• Possess valid driver’s license or state ID.
• Must be 21 years or older and meet all state-specific cannabis employment requirements.
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry.

Responsibilities

• Welcoming & Check-In: greet visitors, manage check-in professionally, set the RISE Vibe, answer basic questions.
• Safety, Security & Support: deter incidents, monitor premises, de-escalate situations, escort guests, report incidents, support emergencies.
• Cross-Functional Collaboration: build relationships with teams, share insights, train new APS members, perform other duties as assigned.

Skills

Customer service

Communication

Team collaboration

Hospitality mindset

Tools

POS systems

Compliance technology

Job description

Green Thumb Industries is seeking an Asset Protection Specialist to blend hospitality with safety leadership in a dispensary setting. You will greet guests, manage check-ins, and set a welcoming, compliant tone as the first point of contact.

The role emphasizes proactive safety, visible presence, and collaboration with store teams to protect guests and staff while delivering a concierge-style experience.