Hospitality Coordinator / Front Desk

betenbough; Lubbock (TX); On-site; USD 17,000 - 24,000; Part time

Job summary

Betenbough is seeking a Part-Time Hospitality Coordinator to create a welcoming experience for visitors and callers. You will greet guests, answer calls, and keep the office running smoothly, all while maintaining warmth and organization throughout the day.

Two part-time schedules are available: 7:00 AM – 12:00 PM and 1:00 PM – 5:30 PM, totaling roughly 20–29 hours per week. Prior hospitality or front-desk experience is preferred but not required.

Qualifications

• Comfortable using computers and learning basic office systems.
• Strong phone and verbal communication skills.
• Ability to lift approximately 5–20 pounds as needed.

Responsibilities

• Create a warm welcome for guests and team members.
• Be the friendly voice on the phone and maintain accurate records of calls and guests.
• Keep the office ready by monitoring supplies and maintaining an inviting environment.
• Manage mail and assist with everyday administrative tasks.
• Stay organized and balance multiple responsibilities with attention to detail.
• Support the team and adapt to changing priorities as needed.

Skills

Phone communication

Computer literacy

Detail-oriented

Customer service

Job description

Be the first impression that makes people feel at home.

Some people naturally notice when someone walks through the door. They look up, smile, remember a name, and find a way to help.

As a Part-Time Hospitality Coordinator, you'll help create that kind of experience for every person who walks into or calls our office. You'll be a welcoming presence for guests and team members while keeping the details behind the scenes organized and running smoothly.

If you're a people-person who enjoys staying busy, helping others, and bringing warmth and order to your environment, this could be a great fit.

What You'll Do

• Create a warm welcome. Greet guests and team members with genuine interest, help them feel comfortable, and connect them with the right person or team.
• Be a friendly voice on the phone. Answer incoming calls clearly and professionally while maintaining accurate records of calls and guests.
• Keep the office ready. Monitor food and office supplies, restock items as needed, and help maintain an inviting environment.
• Manage the details. Coordinate incoming and outgoing mail and assist with everyday administrative needs.
• Stay organized when things get busy. Balance guests, phone calls, office responsibilities, and unexpected needs with attention to detail.
• Support the team. Step in where needed and approach changing priorities with flexibility and a willingness to serve.

You'll Thrive Here If You...

• Genuinely enjoy meeting, welcoming, and helping people.
• Notice the little details that can make someone's experience better.
• Can comfortably balance several responsibilities without losing track of what needs to get done.
• Communicate warmly and professionally, both in person and over the phone.
• Are comfortable using computers and learning new systems.
• Take initiative instead of waiting to be told what needs attention.
• Enjoy being part of a team and are willing to jump in and help.
• Can adapt when the day doesn't go exactly as planned.

Schedule

We're currently hiring for two part-time Hospitality Coordinator schedules:

Morning: 7:00 AM – 12:00 PM
Afternoon: 1:00 PM – 5:30 PM

This position typically works 20–29 hours per week. Occasional full-day availability may be needed to help provide coverage.

Compensation

$15/hour
Part-Time | Hourly | Non-Exempt

What We're Looking For

Required:

• Comfortable using computers and learning basic office systems
• Strong phone and verbal communication skills
• Ability to lift approximately 5–20 pounds as needed

Preferred:

• A natural people-person with a warm, welcoming demeanor
• Strong attention to detail
• Previous experience in hospitality, front desk, receptionist, host/hostess, customer service, or another guest-facing role

Minimal travel may occasionally be required for company events or collaboration with other regions.

More Than a Front Desk

This role isn't simply about answering phones or greeting people. It's about helping create a place where people feel seen, welcomed, and cared for.

You'll often be one of the first interactions someone has with Betenbough—and the way you serve them can shape their entire experience.

If you love people, enjoy creating a welcoming environment, and take pride in handling the details with excellence, we'd love to meet you.