Concierge

Clarendale Clayton; Clayton, Northern (MO, KY); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Clarendale Clayton in Clayton, MO is seeking a hospitality-focused Concierge to warmly greet residents, guests, prospective employees, suppliers, and vendors each day. You will be the first face guests see and play a key role in creating a welcoming community.

Schedule: Full-time, Monday–Friday with some weekend hours. Salary starts at $16/hour. Daily tasks include answering phones, logging deliveries, and assisting with office-related projects as needed.

Qualifications

• High school diploma or GED required.
• Experience with customer-facing roles preferred.
• Strong organizational and communication skills.

Responsibilities

• Meet and greet residents, guests, prospective employees, suppliers, and vendors in a warm and professional manner.
• Provide ongoing telephone coverage and handle inquiries.
• Prepare maintenance work orders and assist with office tasks.
• Deliver packages and manage notification/log book.
• Assist the Business Office Manager with projects and assignments.

Skills

Multiline phone experience

Excellent telephone communication

Calendar management

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Email

Job description

When you work at Clarendale Clayton, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Clarendale Clayton is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Schedule: Full-time opportunity, Monday - Friday with some weekend hours

Salary: Starting at $16/hour

Here are a few of the daily responsibilities of a Concierge:

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Deliver packages
• Prepare maintenance work orders as requested by residents and staff
• Heavy computer use with Microsoft
• Assist the Business Office Manager with projects/assignments.
• Other duties as needed

Hours: Mon - Fri 8am -4:30pm - May cover some occasional weekends as needed

Here are a few of the qualifications we need you to have:

• Multi line phone experience
• Must demonstrate excellent telephone communication skills
• Must be comfortable with Microsoft Word, heavy Calendar bookings, and email
• Must be able to navigate with Excel.
• Previous logistics is a huge plus
• Previous work in a senior living community a plus
• High school diploma or general education degree (GED) required

EEO Employer