Hospitality Concierge — Guest Experience Leader

Compass Group USA; New York (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Compass Group USA's Flik Hospitality division seeks a friendly, guest‑service oriented team member to deliver hospitality excellence. You will welcome members and guests, guide them through check‑in/out, and share insights on site amenities and local attractions.

This role emphasizes warmth, attentiveness, and the ability to thrive in a fast‑paced public environment, with benefits including medical, vision, and paid time off.

Qualifications

• A genuine sense of hospitality with a commitment to delivering a memorable experience.
• Ability to work under pressure, prioritize tasks and juggle multiple duties in a public environment.
• Excellent listening and oral communication skills.
• Proficient computer skills and knowledge of office technology.

Responsibilities

• Welcome members and guests with warmth, ensuring a welcoming experience.
• Offer personalized amenities and tailor interactions to guest preferences.
• Guide guests through check-in and check-out and escort them as needed.
• Share knowledge of site amenities, attractions, and dining options.

Skills

Hospitality

Customer service

Communication

Microsoft Office

Tools

Microsoft Office Suite

Job description

Compass Group USA's Flik Hospitality division seeks a friendly, guest‑service oriented team member to deliver hospitality excellence. You will welcome members and guests, guide them through check‑in/out, and share insights on site amenities and local attractions.

This role emphasizes warmth, attentiveness, and the ability to thrive in a fast‑paced public environment, with benefits including medical, vision, and paid time off.