Hospitality Concierge: Club Guest Experience Specialist

Miramont; Bryan (TX); Híbrido; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

Miramont Country Club is seeking a courteous Front Desk Concierge to be the welcoming face of the club, fostering exceptional relationships with members and their guests. You will be the central hub for clubhouse activities, promoting and booking guest rooms, and supporting Lead Concierge and Club Managers as needed.

The ideal candidate will have a passion for outstanding service and meticulous attention to detail, thriving in a dynamic, service-driven environment where creating memorable

Responsabilidades

• Welcomes members and guests at the front desk and serves as the central host for clubhouse operations.
• Promotes and books guest rooms, coordinating with other club staff to ensure smooth stay experiences.

Descripción del empleo

Miramont is looking for a Front Desk Concierge to be the welcoming face of our Club, fostering exceptional relationships with members and their guests. As the central hub of Club activities, the front desk plays a key role in ensuring a seamless experience. In this role, you will be responsible for promoting and booking guest rooms, as well as providing support to the Lead Concierge, Clubhouse Manager, and other Club Managers as needed. The ideal candidate will have a deep understanding of Club operations and a passion for delivering outstanding service with meticulous attention to detail. We’re looking for someone who consistently goes above and beyond to exceed expectations and create memorable experiences for our members and guests. If you thrive in a dynamic, service-driven environment, we’d love to hear from you!

Basic Information

First Name

Middle Name

Last Name

Street Address

Apartment #

City

State

Postal Code

Country

Home Phone

Email Address

For purposes of verifying employment and education, please list any other names you

may be known by

Are you at least 18 years of age? Yes No

Position you are applying for:

Front Desk Concierge

What type of employment do you seek ?

Options
(select all that apply) Full-time Position Part-time Position Summer/Seasonal Position Other

If part-time, how many hours are you available

What is your pay/salary requirement ?

List an hourly rate or salary amount

What date are your available ?

How soon would you like to start

How were you referred to us ?

How did you find out about this opening

Do you have any friends or relatives that are currently working at Miramont? Yes No

If yes, please list their name/s and your relationship/s

Education

Name of High School

Address of High School

Did you graduate High School? Yes No

High School Degree

Name of College

Address of College

College Major

Last year completed

Did you graduate from College? Yes No

College Degree

Name of Grad School

Address of Grad School

Grad School Major

Last year completed

Did you graduate from Grad School? Yes No

Grad School Degree

Name of Trade School

Address of Trade School

Field of study

Last year completed

Did you graduate Trade School? Yes No

Trade School Certificate

If you did not graduate, why did you leave school or college?

Are you planning or pursue further studies? Yes - Day School Yes - Night School No

If yes, when, where and what courses?

If currently enrolled, list your schedule

Computer Skills

Are you familiar with JONAS CLUB Software? Yes No

List all computer programs & software's you know how to operate

List all hardware that you know how to install

List all programs that you know how to program

List all operating systems that you know how to operate

List any other computer skills

Other Skills

How many words per minute (WPM) can you type

Are you familiar with data entry Yes Yes - I know 10-key No

Have you worked with multi-line phone systems or switchboards? Yes No

If yes, list the number of phone lines

List any other skills that you would like us to know about

Work History

Start with your present or most recent job. Please list all previous employers – including any periods of self-employment, part-time andtemporary/seasonal work. Include only employers located in the United States.

Name of Company

Company Address

Company Phone #

Job Title

Employment status
(select all that apply) Full-time Part-time Seasonal/Temporary

Ending or current pay/salary

Name of Supervisor

Reason for leaving

May we contact the above employer for reference checking? Yes No

Name of Company

Company Address

Company Phone #

Job Title

Employment status
(select all that apply) Full-time Part-time Seasonal/Temporary

Name of Supervisor

Reason for leaving

May we contact the above employer for reference checking? Yes No

Name of Company

Company Address

Company Phone #

Job Title

Employment status
(select all that apply) Full-time Part-time Seasonal/Temporary

Name of Supervisor

Reason for leaving

May we contact the above employer for reference checking? Yes No

If you need to list any additional past employer/s, please list them here (company name, dates employed, job title and indicate whether it was part-time or full-time)

References

Please list the names, email addresses and phone numbers of two personal references, excluding relatives.

1st Reference Name

Reference Phone #

Reference Email

2nd Reference Name

Reference Phone #

Reference Email

Miramont's Mission, Vision & Core Values

OUR MISSION STATEMENT

We are committed to being an extraordinary, family focused Club that consistently provides genuine hospitality, memorable events andsuperior facilities.

OUR VISION STATEMENT

We create a home-away-from-home by maintaining a culture of integrity, excellence, gratitude and respect.

OUR CORE VALUES

These values apply to Members, guests and team, preserving Miramont’s culture of integrity, excellence, gratitude and mutual respect:

Family-focused: We treat each other, Members and guests as family.

Affirmative environment: We strive to make the answer “YES.”

Welcoming: We communicate first, displaying authentic hospitality.

Commitment to growth: We continually evolve ourselves and our Club.

Professionalism: We are professional in everything we do.

Ownership: We take ownership of our actions.

Safety: We are committed to safety.

In your own words describe what you think about Miramont's Mission, Vision and Core Values

General Information:

Part of our employment process will involve a background investigation. The background investigation will include a criminal investigation and may include the procurement of your fingerprints. (In the event fingerprints are procured, they will be processed by the Federal Bureau of Investigation.) This process is designed to notify the Company of any criminal record you may have.

It is critical that the questions listed below be completed fully and accurately. Please note that a conviction or pretrial diversion or similar program does not automatically disqualify you from employment. It is our preference to discuss any potential concerns prior to employment. If you are employed by the Company, and there is a discrepancy between lawenforcement records and any of your responses to the questions below, you may be terminated at any time during youremployment.

Have you ever been refused bonding coverage or had bonding coverage canceled?

Yes

No

If yes, please explain:

Have you ever been convicted of any criminal offense (including misdemeanor or felony or any other categories or types of offenses) or agreed to enter into a pretrial diversion or similar program, including deferred adjudication, in connection with prosecution for such an offense?

Yes

No

If yes, please explain

I hereby certify that the statements I have made are true, and, if I am subsequently employed by the Company, that I may be subject to discharge if they are found to be false. I have provided the information above voluntarily and without coercion. I also understand that employment and continued employment is conditional upon the Company securing and retaining an acceptable fidelity bond on me.

I agree

I understand that the Company is required to make an inquiry regarding criminal records which may include procuring my fingerprints, at the Company’s expense, and I agree to have my fingerprints submitted to the Federal Bureau of Investigation and other law enforcement officials and agencies nationwide for a criminal records investigation. The Company reserves the right to perform a criminal background investigation, which may include the submission or resubmission of fingerprints, on current employees, at any time. Employment and continued employment is contingent upon a satisfactory investigation.

I agree

I release the Company, its predecessors, successors, subsidiaries, past and present officers, directors, agents, servants, employees, and assigns from any and all claims relating to the criminal background investigation and/or my submission to being fingerprinted and relating to any consequences from the fingerprinting program.

I agree

I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employment relationship with this organization is of an “at will” nature, which means that the Employee may resign at any time and the Employer may discharge the Employee at any time with or without cause. The “at will” provision cannot be modified in any manner, either expressly or impliedly, except in written form signed by the Company’s chairman or president and by you.

I agree

Type full name to submit your legal digital signature

Sign Date

If you have a Resume you would like to submit, please attach it here
(pdf only. Max: 10 MB.)

Comments
or
Additional Information

We are pleased that you are interested in applying for a position with our Company. This Company does not discriminate in hiring or employment on the basis of race, color, religious creed, national origin, sex or ancestry; or on the basis of age against persons 40 and over, or on the basis of a handicap not limiting the applicant’s ability to perform satisfactorily the job available. No question on this form is intended to secure information to be used for such discrimination. We will give this application every consideration. However, in accepting it, the Company makes no commitment of employment to the applicant. Once submitted this application will remain active for 45 days.