Hospitality Bellperson & Guest Concierge

remingtonhotelscareers; Costa Mesa (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Remington Hotels Careers is seeking a hotel Bell Attendant to warmly greet guests, assist with luggage, and transport guests by shuttle in Costa Mesa, California. The role emphasizes superior guest services, clear local directions, and promoting hotel amenities.

The successful candidate will manage luggage records, maintain a helpful demeanor, and deliver service within a few minutes of requests. Expected shifts may include nights, weekends, and holidays.

Qualifications

• Guest service experience and ability to handle complaints.
• Valid driver\'s license and clean driving record.
• Willing to work nights, weekends, and holidays.
• Strong work ethic and teamwork.

Responsibilities

• Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit. Ensure guests feel welcome to the hotel, and provide excellent guest service.
• Carry baggage to the guest\'s room. Accurately tag and store luggage for guest as needed and maintain accurate records of incoming and outgoing luggage.
• Safely drive the hotel shuttle van.
• Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation. Give clear and accurate directions to hotel facilities and rooms, as well as local area attractions.
• Suggest and "sell" the amenities of the hotel (i.e restaurant, lounge, spa, etc).
• Respond to request for bell services within 2 minutes.

Job description

Remington Hotels Careers is seeking a hotel Bell Attendant to warmly greet guests, assist with luggage, and transport guests by shuttle in Costa Mesa, California. The role emphasizes superior guest services, clear local directions, and promoting hotel amenities.

The successful candidate will manage luggage records, maintain a helpful demeanor, and deliver service within a few minutes of requests. Expected shifts may include nights, weekends, and holidays.