Guest Services Bellman & Driver

Avenue-of-the-Arts-Costa-Mesa,-A-Tribute-Portfolio-Hote; Costa Mesa (CA); On-site; USD 21,000 - 34,000; Full time

Job summary

Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, seeks a Bellman/Driver to assist guests with luggage, transportation, and general guest services, ensuring a warm, efficient welcome.

You will drive hotel vehicles, deliver amenities, escort guests, and uphold safety and professionalism while responding to guest inquiries in a courteous manner. Candidates should have a HS diploma, a valid California driver’s license, a clean record, and availability for evenings and weekends.

Qualifications

• High school diploma or equivalent.
• Valid California Class C driver's license with a clean driving record.
• Ability to handle stressful situations in a calm, professional manner.
• Exceptional communication skills.

Responsibilities

• Greeting and conversing with guests in a professional manner.
• Drive hotel vehicle to destinations according to schedule.
• Carry guest luggage to and from vehicle.
• Obey California State and city traffic laws.
• Keep company vehicle clean and presentable.
• Listen and respond to guest inquiries with a positive, clear speaking voice.
• Maintain up-to-date knowledge of property amenities and events.
• Deliver amenities and items to guest rooms.
• Assist guests with any other reasonable request.

Skills

Guest service

Communication

Driving

Luggage handling

Stress management

Professional demeanor

Education

High school diploma

Tools

Driver's license

Job description

Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, seeks a Bellman/Driver to assist guests with luggage, transportation, and general guest services, ensuring a warm, efficient welcome.

You will drive hotel vehicles, deliver amenities, escort guests, and uphold safety and professionalism while responding to guest inquiries in a courteous manner. Candidates should have a HS diploma, a valid California driver’s license, a clean record, and availability for evenings and weekends.