Bellperson

radiatehospitality; Berkeley (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Radiate Hospitality is seeking a friendly Bellperson to assist guests with luggage, concierge services, and hotel information at our Berkeley property. You will greet guests, help with check-in/out, and coordinate taxi requests while maintaining a welcoming atmosfera that encourages return visits.

The role requires a valid California driver’s license and prior experience in bellperson, customer service, or hospitality.

Qualifications

• Previous bellperson, customer service, and/or hospitality experience preferred.
• Valid California driver's license is required.

Responsibilities

• Greet guests, check them in/out, assist with taxi requests and direct traffic in front of the hotel.
• Listen to guest concerns, solve problems and answer questions.
• Handle guest vehicles with care and respect.
• Deliver messages, packages, faxes, hotel items and any guest items as requested.
• Maintain secure storage of guest belongings and proper claim checks.
• Ensure safe transport of guests and luggage to destinations and keep the services area tidy.

Skills

Customer service

Hospitality experience

Guest service

Job description

What We Look For...

Make a difference at our hotel by ensuring that all guests have a comfortable and enjoyable stay by covering all bellperson, valet, and concierge responsibilities: luggage services, restaurant/tour reservations, and hotel/city information. We are seeking a friendly, dedicated Bellperson to build a bond with guests and create a unique experience that they will want to come back for.

The Key Responsibilities:

• Demonstrate correct procedures when greeting guests, checking them in and out, serving taxi requests, and/or directing traffic flow in front of the hotel.
• Listen to guest concerns, solve problems and answer questions.
• Handle guest vehicles with care and respect
• Deliver messages, packages, faxes, hotel items and any guest items as requested.
• Maintain close scrutiny of guest's belongings at all times; when storing bags, issue proper claim check and maintain belongings in locked areas at all times.
• Assure that all guests and luggage are safely transported to/from assigned destination.
• Maintain cleanliness and order of guest services area.

The Model Qualifications:

• Previous bellperson, customer service, and/or hospitality experience preferred.
• Valid California driver's license is required.

Radiate Hospitality is an Equal Opportunity Employer - we welcome applicants of all backgrounds, identities, and abilities.